Print on Demand items take approximately two to three weeks to manufacture and ship. Sorry for the wait!
Print on Demand items ship separately from in-stock items. Unfortunately they also ship from a different location so orders with both POD and in-stock items will be charged shipping for each type of item purchased.
Unfortunately Print on Demand items are only available via domestic (United States) shipping for the moment. International shipping may be possible in the future, and we'll let you know if and when that becomes available.
No returns/exchanges. Unfortunately these are custom-made items and we cannot accept returns or exchanges and there will be no refunds available. Sorry!
If you have an existing and unused $15 off store code from a previous Giant Bomb Yearly Premium subscription, please place your order with the GiantBomb10Percent code and then email your store code and order number firstname.lastname@example.org I’ll get you hooked up with a refund; please allow a day or two for me to get back to you. Shopify is rolling out the ability toapply multiple discounts to an ordersometime soon and we’re hoping this step will not be necessary when they do; apologies for the trouble! If you have any issues at all with ordering, please do email me at the support email address and I’ll try to get back to you as soon as I can.
Customs charges We have had a larger-than-usual number of reports of customs/tariffs charges being applied to Giant Bomb merchandise shipments to non-U.S. addresses. Usually these shipments will be held up at a customs office and require an additional payment to be released and shipped to the final destination. Unfortunately we cannot take responsibility for these charges and cannot issue refunds for them. If you live overseas, you may want to check with your customs office to see what amount of imported items will trigger these charges. Apologies!