Shipping Information

All orders will ship FedEx Ground/Home Delivery from our San Francisco location, unless otherwise specified. In most cases your items will ship with in 72 Hours, unless we have back orders. Generally orders will arrive within 5-10 Business Days depending on your location. You will receive a shipping confirmation with tracking numbers via email.

Note that we cannot track USPS with the same detail of FedEx (and tracking shipments outside the United States is especially complicated), and cannot be held responsible for your specific route or postal carrier.

Please visit the FedEx Ground time in transit map for more information

The origin Zip code is 94102.

If an item you have ordered is out of stock, we will contact you directly to let you know the estimated date of delivery.

SECURITY INFORMATION
In order to insure safety, all the data and ordering information submitted to Social Imprints is protected and cryptographed. Social Imprints uses VeriSign as our certifying authority, and the Secure Sockets Layer (SSL) encryption protocol, the most widely accepted Internet encryption standard. Data and contact information is not shared between City Year and Social Imprints.
When you make an online purchase from the Points of Light, your personal information is kept secure.

If you have questions regarding your shipment, please contact us at orders@socialimprints.com